Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Sunday, March 29, 2009

The Steamer

In my line of work, it is important to get along with one's coworkers. Doing shift-work means that we don't stay until the patient is dispositioned. Often a patient gets seen and examined, labs and imaging studies are ordered, and then their care is transferred over to the new doctor when it is time for the original provider to go home. In regards to patient care, this can be the most dangerous time for the patient as the incoming doc typically doesn't have time to fully re-evaluate the patient.

As you can imagine, everyone has their own level of comfort in decision making. After you get to know the other doctors in the group, you can typically figure out who is going to have more patients to sign-out because they tend to order more tests than everyone else, who is going to do very minimal work-ups, and who is going to intentionally order a CT scan fifteen minutes before the end of their shift so that they don't have to make the decision about what to do about the patient during their time in the department.

Like every other job, it's frustrating to get additional work handed over to you by people who seem to be determined to get by doing the bare minimum. It also stinks to come in to a full waiting room and patients who have been in rooms for hours, not seen by anyone, and the previous staff heads home seemingly carefree on-time.

At my place, we've come to refer to bad sign-outs as steamers, because the messes left behind are reminiscent of steaming piles of... well, you get it. Sometimes it's unintentional, but sometimes someone who's billed as "stable" suddenly deteriorates after shift change and it seems to be more a factor of a shoddy exam or workup because someone was in too much of a hurry. Extreme examples of this would be the patient signed out as "possible pneumonia" ending up needing a pelvic exam because their "rib pain" turns out to actually be belly pain, or in one really bad example, a "stable" patient coding in the CT scanner.

After being in a hospital for a while, you get to know how your night's going to start depending on who the previous shift was, and steamers definitely happen at both the attending and the resident level. I think that all of us ultimately want to do right by our patients and co-workers, but when there are so many interruptions in care throughout the shift, it becomes easily to get distracted, especially by the thought of it being past time to go home. It does get old after a while, and I can't imagine what it's like to be in the same place, taking bad sign-outs from the same co-workers over and over, year after year. While the names and faces will be changing out in a few months when I leave, I am sure the situation will be the same.

Friday, November 14, 2008

Missing (parts of) Persons

I get a lot of work-related emails. Most of it is just instant-delete type junk, but this one made me laugh:
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EM Residents and Faculty,
Need your help with an issue here, digits with no owners....
Since August 2008 we have had three separate cases where finger tips or most of a thumb were found unlabeled on trays or in drawers in a bag. The most recent was yesterday. It is impossible for us to track what providers may have been involved in these cases as specimens were unlabeled. I have attached some hospital polices that address this, but I think _______ from pathology sums it up nicely that if the resident is in doubt, put the specimen in a container, label it with patient's name and MR# and send it down to pathology with a requisition. We'd appreciate your help, I'll be sending a reminder to the orthopedic residents as well.
Thanks
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So, I don't know who has been leaving dismembered body parts laying around (or worse yet, shoving them in a drawer?), but it is kind of brings up some funny imagery of body parts just lying around everywhere in random drawers.
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Recently, I saw a prisoner who got one of his front teeth knocked out when he was punched in the face. He tried to put it back in himself, but when he woke up the next morning, he found his tooth lying on his pillow.
By this point, the tooth was no longer salvageable. We put it in a specimen cup and asked him if he'd like to keep it. He said yes, at which point the guards interjected and said that he couldn't take it back to jail with him. We asked if they could store it for him with his personal belongings, and were given a line about there not being enough storage space in the jail.
I had thought about sending his tooth to the lab to have them identify it, just for the kick of seeing a label on the computer that said Incisor; likely human, but in the end, the thing just got red bagged.